Shipping Policy

All orders will ship within 10 business days of the order being placed. Any emails or questions about your order status before 10 days will not be answered. If there are additional delays, you will be contacted via the email address you placed the order under. The shipping method chosen at checkout does not impact how quickly your order will be assembled and shipped. It only impacts how long the carrier will have the package once I give it to them.

For international orders, please order with your real name and phone number. This is required so your country can contact you to pay customs duties. Orders returned due to lack of customs duties will be refunded once the order returns to me, minus the cost of shipping. Note that it can take several months for the package to make it back to me, so the best option is to just use your name and phone number so you can pay the customs duties swiftly!

If you have any concerns or additional questions, reach out to support@catskullelectronics.com!